Privacy Policy

Privacy Policy

MSL Surveys LTD is committed to protecting the privacy of our clients and visitors, both individuals and companies. You can browse through most of this site without giving us any information, but in order to use our services we do need information about individual users and/or the companies where they work. This privacy policy document explains our data collection, use, storage and access. By using our site, you consent to the practices described in this document.

Collecting Personal or Company Information
MSL Surveys LTD will ask when we need any information that identifies you or your company (Personal or Company Information) or allows us to contact you. Generally, this information is needed when you wish to register your details with us.

Use of Personal or Company Information
We use Personal or Company Information as an intrinsic part of the services we offer. It is also used on an individual as well as statistical level to improve our services.

Control of Personal or Company Information
Except in the circumstances outlined in the notes below, MSL Surveys LTD will not disclose any personal information to any third parties without your express permission, nor any company information without the express permission of the main registered contact for that company.
NOTE 1: We occasionally hire other companies to provide us with services. They will only ever be given access to the information needed to do their job and are strictly forbidden for using the information for any other purpose.
NOTE 2: MSL Surveys LTD will disclose personal or company information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: comply with legal process served on MSL Surveys LTD; protect and defend the rights or property of Midland Survey LTD, and; act in urgent circumstances to protect the personal safety of Midland Survey LTD’ clients, staff or the public.

Access to Personal or Company Information
MSL Surveys LTD will provide you with the means to ensure that your personal or company information is correct and current. You are entitled to view, amend, or delete the personal information that we hold. Email your request to mail@midlandsurvey.co.uk, who will get back to you within 10 working days.

Security of Personal or Company Information
MSL Surveys LTD strictly protects the security of your personal or company information. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
This information is never shared outside MSL Surveys LTD without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

Use of Cookies
MSL Surveys LTD does not use cookies in any area of our Website.

Mailing Lists
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to advise you of the services that we offer, to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

Google Analytics
When someone visits www.midlandsurvey.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Changes to this Document
Midland Survey LTD may change or update this document. When we do so, we will change the ‘last updated’ date at the top of this document. Major changes will be advertised on the home page of the MSL Surveys LTD Website.

Contact Information
For any comments or queries regarding this document, please e-mail us at: mail@midlandsurvey.co.uk